Sales

Increase new and repeat sales. Cold calling, follow ups and the benefits of regular sales contacts

Why Sales is Like Baseball

My first presentation of these test results was a total flop and it was very frustrating. The results showed the impact of adding a regular cold call voicemail program in support of a sales rep (who was also cold calling).  I was excited about the findings that showed- among other things a 50% improvement in …

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Told You So

Is there possibly any question in marketing or sales that has been and will likely continue to be so thoroughly beaten to death as the perennial favorite – Is cold calling dead? First of, I’d like to mention that I saw a survey on LinkedIn today in the group discussions for Inside Sales Experts and …

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Declining Response Rates – Stop Shooting the Messenger

The most visible and important measure of success delivered to any company by any B2B marketing campaign is the direct response.  It blows awareness out of the water.  A direct response is more valuable than any measure of brand preference or image because it opens a dialogue for more marketing, it opens a door to …

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The Voicemail Opportunity

Tweet In spite of the incredible advances made in email marketing, social media and marketing automation, the telephone is still one of the most powerful sales and marketing tools at the disposal of any company.  True, we often don’t use it well, leaving messages that ramble and don’t speak to the interests of our customers …

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Design Your Messages to Work Together

Tweet To get the best results from your combined voicemail and email campaign, there are a few simple ideas you might want to consider: 1- Use the same voice in both messages.  If you want to use a series of messages to build a story or create a particular impression with your audience, make it …

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Fighting a Change? Measure the Impact

What should be the first words out of your mouth when leaving a voicemail message? Much of my recent research is pointing in a direction I’m just not buying, but is that just another example of a stubborn old dinosaur resisting change?  What I’m seeing more and more of,  in reports and on discussion groups …

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Are you SURE Your Clients are Sold on Your Service?

Last week I talked with a client who thought we used computer dialers to deliver messages. It seems like an impossible thing to believe, given the number of years that we have built our differentiation from a ground zero of NOT using computer dialers, but actually confusion can happen quite easily.  There are many clients …

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How to Mess Up a Perfectly Good Voicemail

Tweet It’s nice to believe that a lesson learned will stick in your head, but that isn’t necessarily the case.  It’s easy to make the same mistake over and over simply because it will come at you wearing a different disguise every time. But fancy excuses aside, beyond a doubt, the Number One reason that we …

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Should These Words Feature in Your Voicemail Messages?

I just read an interesting post about the 12 most powerful words  by Deiric McCann to influence people and if they’re powerful on paper, they should be dynamite when you combine them with the persuasive impact of the human voice. Next time you’re leaving a message – discover what new results you’ll love when  you  …

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