Best Practices

Are Your Voicemails a Silk Purse?

Having followed  many discussions lately on cold calling, it was something of a surprise to follow a discussion that accepted that cold calls are still a reality of sales and marketing for many companies. Rather than talk about how cold calling should be replaced with inbound lead generation (usually leveraged off social and email marketing …

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Driving Live Event Registration and Improving the Planning Process

Case Study Background: ZirMed specializes in revenue cycle management solutions for healthcare providers , a highly competitive market where lead generation is a challenge. A mix of activities is necessary to acquire new leads and nurture them through the cycle.  The Challenge: Events are an important activity for ZirMed to bring new contacts into the …

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More Renewals and Better Forecasts with Guided Voicemail

Background: A large non-software client needed to improve their renewal rates and the accuracy of revenue projections.  In a weak market the contract renewal rate had been declining and even with over 61 dedicated phone reps, over 40% of renewal sales lapsed without any sales follow up. Challenge: Because the previous sales management had supported …

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Be More Efficient with Your Voicemails

So I just noticed a post at selling2business.com about leaving good voicemails and its not the sort of thing that can pass me without a comment. Overall, good points of what to say in the message but I’d like to add two things: 1- Track your voicemails to see what’s working the best. To do …

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