Leads

Lead Generation, Nurturing, Scoring and Management

Why Sales is Like Baseball

My first presentation of these test results was a total flop and it was very frustrating. The results showed the impact of adding a regular cold call voicemail program in support of a sales rep (who was also cold calling).  I was excited about the findings that showed- among other things a 50% improvement in …

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Told You So

Is there possibly any question in marketing or sales that has been and will likely continue to be so thoroughly beaten to death as the perennial favorite – Is cold calling dead? First of, I’d like to mention that I saw a survey on LinkedIn today in the group discussions for Inside Sales Experts and …

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Are You Brave Enough to be Brilliant?

One night last week, I picked up a message on my home office phone and was blown away because the caller left such a terrific message I was mesmerized into listening to his every word. What did he do so well? I’ll sum it up in three words – Conviction, Originality, Believability. From the moment …

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Why You MUST Nurture Your Leads

If you’re one of those marketing or sales managers in despair because your company has been left so far behind the pack of lead generating and nurturing dynamos that you’ll never be able to join this century, stop worrying and look around you. You are not alone. If you’re reading the big marketing sites and …

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Declining Response Rates – Stop Shooting the Messenger

The most visible and important measure of success delivered to any company by any B2B marketing campaign is the direct response.  It blows awareness out of the water.  A direct response is more valuable than any measure of brand preference or image because it opens a dialogue for more marketing, it opens a door to …

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The Voicemail Opportunity

Tweet In spite of the incredible advances made in email marketing, social media and marketing automation, the telephone is still one of the most powerful sales and marketing tools at the disposal of any company.  True, we often don’t use it well, leaving messages that ramble and don’t speak to the interests of our customers …

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Design Your Messages to Work Together

Tweet To get the best results from your combined voicemail and email campaign, there are a few simple ideas you might want to consider: 1- Use the same voice in both messages.  If you want to use a series of messages to build a story or create a particular impression with your audience, make it …

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Fighting a Change? Measure the Impact

What should be the first words out of your mouth when leaving a voicemail message? Much of my recent research is pointing in a direction I’m just not buying, but is that just another example of a stubborn old dinosaur resisting change?  What I’m seeing more and more of,  in reports and on discussion groups …

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Are you SURE Your Clients are Sold on Your Service?

Last week I talked with a client who thought we used computer dialers to deliver messages. It seems like an impossible thing to believe, given the number of years that we have built our differentiation from a ground zero of NOT using computer dialers, but actually confusion can happen quite easily.  There are many clients …

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The Sales Testimonial – A Cautionary Note

We use them in our voicemail messages, early in new conversations and in our emails.  We do white papers on them – all the time. But is it possible that our testimonial approach is turning prospects off? Apparently, yes. It is possible.  And I was surprised, because I’ve been thinking about and “hearing” testimonials from …

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