Want Renewals? Step 1- Reach Out from Customer Service

Everybody knows that the squeaky wheel gets the grease, and your customer service or account management staff are brutally well aware of that simple axiom.  They deal with squeaky wheels every day, slathering on the grease until problems are solved, questions are answered, information is provided and clients are purring with satisfaction. Once the intensity …

Want Renewals? Step 1- Reach Out from Customer Service Read More »